Privacy Policy

This website is operated by Hanjin Kim. Your privacy is respected and protected. This policy outlines how your information is collected and used when you visit or make a purchase.

Information Collected

When you visit this site, certain information is collected automatically, including your browser type, IP address, and browsing behavior through cookies.
When you make a purchase or contact me, the following information may be collected:
  • Name
  • Email address
  • Shipping and billing address
  • Payment details
  • Phone number (if provided)

How Your Information Is Used

Your information is used to:
  • Process and deliver your order
  • Communicate updates or respond to inquiries
  • Provide a smooth and secure experience
  • Improve the website and services
Your information is handled with care and intention.

Sharing Information

Information is only shared when necessary to operate the website and fulfill orders, such as with:
  • Payment processors
  • Shipping carriers
  • Website platform providers (e.g., Squarespace)
Your personal information is never sold or rented.

Cookies

Cookies are used to enhance your browsing experience and understand how visitors interact with the site. You may disable cookies through your browser settings if preferred.

Data Retention

Personal information is kept only for as long as necessary to complete transactions and maintain records, unless required otherwise by law.

Your Rights

You may request access, correction, or deletion of your personal information at any time by contacting me directly.

Security

Reasonable steps are taken to protect your information, though no online transmission is completely secure.

Shipping Policy

Orders are carefully prepared and shipped to ensure your artwork arrives safely.
  • Processing Time: Orders are typically processed within 3–5 business days.
  • Shipping Method: Orders are shipped via standard carriers such as USPS.
  • Delivery Time: Estimated delivery times vary depending on location and shipping service selected at checkout.
  • Order Cut-Off Time: Orders placed after business hours or on weekends will be processed the next business day.
  • Tracking: Tracking information will be provided once your order has shipped.
Please note that delivery times are estimates and may be affected by carrier delays or unforeseen circumstances.
Buyers are responsible for providing accurate shipping information. Hanjin Kim is not responsible for delays or losses due to incorrect addresses.

Returns

Returns are accepted for defective or damaged items only.
If your order arrives damaged or defective, please contact me within a reasonable time after delivery with photos of the issue. I will review the case and arrange a replacement or refund if applicable.
Items that are not defective or damaged are not eligible for return.


Exchanges

Exchanges are accepted.
If you would like to request an exchange, please contact me directly. Approval will depend on product availability and condition of the item.

Updates

This policy may be updated as needed to reflect changes in practice or legal requirements.